Terms and Conditions
Last updated: 6 November 2026
Who Operates the Site and Acceptance of These Terms
penrafta operates this website from the United Kingdom. By accessing or using the site you agree to be bound by these Terms and Conditions. If you do not accept them you must leave the site immediately. Continued use after any update constitutes acceptance of the revised terms.
Eligibility and Permitted Use
The site is intended for professional users and organisations involved in media production and broadcasting. You must be at least 18 years old and have the legal capacity to enter into contracts. Access is granted solely for legitimate business purposes related to video operations, live signal management, content distribution, camera work and the creation of high-quality feeds for news and television. Any other use requires prior written consent from penrafta.
Prohibited Conduct
You must not attempt to interfere with the site’s operation, introduce malicious code, scrape content, or use the services to distribute illegal material. You must not impersonate others, misrepresent your affiliation, or engage in any activity that could damage the reputation or technical integrity of penrafta or its clients in the broadcasting sector.
Accounts, Submissions and User Content
Where registration or submission forms are provided you are responsible for the accuracy of the information supplied. You retain ownership of any content you upload but grant penrafta a non-exclusive licence to use it for service delivery and improvement. We may remove material that breaches these terms without notice.
Ownership of Site Content and Trade Marks
All text, graphics, video examples, technical documentation and other material on the site are protected by copyright and other intellectual property rights belonging to penrafta or its licensors. You may view and print limited portions for internal business use only. Any other reproduction, modification or distribution is prohibited without express written permission.
Third-Party Services and Links
The site may reference or integrate third-party tools for video encoding, signal transmission or analytics. These references do not constitute endorsement and penrafta accepts no responsibility for the availability, accuracy or practices of any external service. Users should review the terms of any third-party provider before use.
Availability, Changes, Suspension and Termination
We aim to maintain continuous access but cannot guarantee uninterrupted service. penrafta may modify, suspend or terminate access at any time for maintenance, legal compliance or security reasons. We will endeavour to provide reasonable notice where practicable.
Disclaimers Subject to Mandatory Consumer Law
The site and services are provided on an “as is” basis. To the extent permitted by law we exclude implied warranties. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law including the Consumer Rights Act 2015.
Limitation of Liability
Subject to the above, our total liability arising out of or in connection with these terms shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect or consequential losses including loss of business, data or profits, whether foreseeable or not.
Indemnity
You agree to indemnify penrafta against any claims, losses or expenses arising from your breach of these terms or from your use of the services in a manner that infringes third-party rights or broadcasting regulations.
Governing Law, Courts and Consumer Dispute Rights
These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in the United Kingdom retain the right to bring proceedings in their local courts and to rely on mandatory local consumer protection rules.
Severability, Waiver, Changes and Contact
If any provision is found invalid the remaining terms continue in full force. Failure to enforce any right does not constitute a waiver. We may update these terms periodically; the current version will always be displayed on this page. For questions please use the contact form on our Contacts page or write to [email protected], 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom or telephone 01483 234344.